FAQ's

Are the Upper Deck Grandeur™ Hockey Collector Coins considered legal tender?

Yes, the Upper Deck Grandeur™ Hockey Collector Coins are minted legal tender in the Cook Islands.

What does blind packaged mean?

Blind packaging means that the Upper Deck Grandeur™ Collector Coins are packaged and distributed at random. The hockey player and finish of the coin can only be revealed by opening the package.

How do I complete my Upper Deck Grandeur™ Hockey Collector Coin collection?

In addition to purchasing the coins from either the precious metals page of CIBC or at www.UpperDeckEpack.com, you can trade with other e-Pack verified collectors on UpperDeckEpack.com.

Is there a limited number of coins in this collection?

Yes, Upper Deck Grandeur™ Collector Coins are all limited edition. Each of the 20 hockey player coins come in four different finishes, and are numbered to the following

  • 1 oz. silver base: #’d to 5,000, per player
  • 1 oz. silver high relief parallel: #’d to 1,000, per player
  • 1 oz. silver frosted parallel: #’d to 500, per player
  • ¼ oz. gold parallel: #’d to 100, per player

What is the return policy?

All sales are final.

Where are they available for purchase?

In addition to CIBC branches throughout Canada and via their website, U.S. customers can purchase these coins at the Upper Deck e-Pack Store. Upper Deck Grandeur Coins are limited for purchase and trade by users with a valid U.S. or Canadian billing and shipping addresses.

Will I be able to trade these coins on Upper Deck e-Pack similar to trading cards?

Yes, collectors that purchase coins on www.UpperDeckEpack.com and have verified their e-mail address will be able to trade with other verified users within the e-Pack community. Upper Deck Grandeur Coins are limited for purchase and trade by users with a valid U.S. or Canadian billing and shipping addresses.

Where are these coins minted?

All coins are minted in North America.

How do I purchase Grandeur™ Hockey coins on Upper Deck e-Pack™?

Go to the Upper Deck e-Pack store page and add an Upper Deck Grandeur™ coin to your cart. Follow the instructions to check out. If you have not already done so, you will be prompted to register on e-Pack in order to complete your purchase.

How can I trade coins on e-Pack?

After registering and verifying your e-Pack account, you will have the capability to trade on the Upper Deck e-Pack website with other verified e-Pack users.

Is there a fee to trade coins on e-Pack?

There is no cost to trade on e-Pack, however only registered users with a verified e-mail can trade.

How can I view my collection on e-Pack?

Simply log in to your account and navigate to the My Collection page.

“I’m honoured to be a part of this product and being included with a number of other great players makes it even better.” - Connor McDavid, Edmonton
“CIBC is excited to be the exclusive Canadian distributor of these gold and silver coins that highlight the hockey heroes of our past and our future.” - Kam Dhadwar, Executive Director, Alternate and Retail Solutions Group, CIBC